REFUND POLICY

RETURNS & EXCHANGES

We accept returns ordered on be-baby.com within 16 (fourteen) calendar days following the delivery date in their original transparent packaging with a copy of the invoice. The return is at your expense. We cannot offer you a refund.

Should you decide to exercise your right to return purchased products, be-baby.com will not accept returned products that are returned without the relevant label or that have been altered from their original status worn or damaged. Please note it is the customers responsibility to send the goods back. We cannot be held accountable for parcels that fail to reach us.

For all United Kingdom and International Orders

If you wish to return/exchange an item simply fill out the returns form provided and enclose this form with your items to be returned and send to:

 

Web Returns

 

7 A Greyhound Road

W6 8NH

London, United Kingdom

 

Once the goods have been received you will receive a confirmation email. Your exchange/refund will be then be processed.

If you need any further information, you can contact us by e-mail on info@be-baby.com any time of the week.